Insights
Technology is probably your largest unwatched expense
For most mid-market companies, tech spend is the biggest non-personnel line item and the only one without qualified oversight. The bill compounds quietly.
Philip Barber ·
Take a look at your P&L and find the biggest line items that aren’t people. For most companies we work with, technology is at or near the top: software subscriptions, cloud bills, dev shop invoices, integrations, the platform somebody bought three years ago that nobody fully uses.
Now ask who reviews that spend the way your CFO reviews everything else. Marketing spend gets challenged. Insurance gets re-quoted. Facilities get renegotiated. Technology gets… renewed.
That’s not a character flaw. It’s a capability gap. Your CFO can tell when a freight contract is off market. Very few CFOs can tell when a cloud architecture is wasting 40% of its budget, or when a dev shop is billing for complexity it created. So the one category where nobody can challenge the numbers becomes the one category where the numbers never get challenged. The bill compounds quietly.
What unwatched looks like
We did an assessment for a third-generation construction company doing about $40M a year. Their technology spend was around $200K annually, much of it going to AI-assisted development with a family member acting as CTO. Good people, real effort, no oversight. Nobody could say what the $200K was buying, whether it was the right $200K, or what would happen if they redirected half of it.
That’s typical, not extreme. The patterns we find over and over: duplicate tools doing the same job, contracts that auto-renewed past their usefulness, custom software maintained at premium rates that off-the-shelf would replace, and cloud environments configured once and never right-sized. None of it is dramatic. All of it is money.
The question that finds it
You don’t need an audit committee. You need one question asked seriously: “What are we getting for this, and how would we know?”
If your team can answer that line by line, you’re in better shape than most. If the answers are vague, defensive, or “we’ve always paid that,” you’ve found the spot where money is leaking. I’m willing to be wrong on any individual line item, but I’ve never seen a company this size run that exercise and find nothing.
Oversight is cheaper than the waste
Here’s the math that makes this easy. Qualified technology oversight, someone fractional who’s owned budgets like yours, typically costs a fraction of what it recovers. Finding 15 to 20% of waste in a $200K spend pays for a lot of oversight, and that’s before you count the better decisions that follow.
The point of this isn’t to slash the budget. Some of our assessments end with “you should be spending more, here’s where.” The point is that technology spend should face the same scrutiny as every other major line item, by someone equipped to apply it.
If nobody in your building can do that today, that’s the gap most worth closing this quarter. It’s the same root cause we wrote about in who’s checking the work — and the fix is the same shape: qualified oversight without the full-time price tag.